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Check the FAQ below or send us a message. We respond within 24-48 hours.
Log in as a Parent, go to the Family Hub tab, and tap "Add Child." Enter the child's first name and set a 4-digit PIN. Your child logs in using your Family Clan Code, their name, and the PIN no email required for kids.
Your Clan Code (format: BEE-XXXX-XXXX) is a unique identifier for your family. Find it in the Family Hub tab under "Clan Code." Keep it private anyone with the code can request to join your Clan.
When a child completes a chore, they submit a photo as proof. Google Gemini AI analyses the photo and determines whether the task appears complete. The parent retains the final decision to approve or reject. AI verification credits reset monthly based on your subscription tier.
Subscriptions are managed by Apple or Google. On iOS: Settings β Your Name β Subscriptions β BudgetClan β Cancel. On Android: Google Play β My Apps β Subscriptions β BudgetClan β Cancel. Cancellation takes effect at the end of the current billing period.
Yes. Family chat is end-to-end encrypted using AES-256 + RSA we cannot read your messages. All data is stored in Firebase with strict security rules. Our API uses rate limiting, security headers, and input validation. All connections use HTTPS/TLS.
Share your Clan Code with your partner. They open BudgetClan, select "Partner," enter the Clan Code, and sign in with Google. A join request is sent to you for approval from the Family Hub tab. Once approved, you can set their permission level.
Go to App Settings β Delete Account. This permanently deletes your account, all child profiles, transactions, chat history, and family data within 30 days. This action is irreversible. Only the Parent (Clan Admin) can delete the entire Clan.
When a Partner signs in with the Clan Code, a join request is created with status "pending." The Parent must approve it from the Family Hub β Partners section before the Partner can access the Clan.
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